Privacy Policy for Velurella

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Velurella, a store operated by Trendnova Global LLC.

By using our website and services, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

Personal Information: We may collect personal information such as your name, billing address, shipping address, payment information, email address, and phone number when you place an order or contact us.

Usage Information: We collect information about how you interact with our website, including pages visited, time spent on pages, links clicked, and browsing behavior.

Device Information: We may collect information about the device you are using, including IP address, browser type, operating system, time zone, and cookies installed on your device.

How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: To process orders, arrange shipping, provide invoices, and communicate with you regarding your order.

Customer Support: To respond to your inquiries, requests, or customer service questions.

Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or updates about our products and services. You can unsubscribe at any time.

Analytics and Improvements: To analyze website usage and improve our website, services, and customer experience.

Fraud Prevention: To screen orders for potential risk or fraud.

Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties only when necessary to operate our business, including:

• Payment providers

• Shipping and logistics partners

• Email marketing platforms

• Analytics providers

• Legal authorities if required by law

These third parties will only use your information to the extent necessary to perform their services.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to processing of your data

• Withdraw consent for marketing emails

To exercise these rights, please contact us at contact@velurella.com.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content and advertisements. You can disable cookies through your browser settings.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website constitutes acceptance of these changes.

Contact Information

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Trendnova Global LLC

2106 House Avenue, Suite 682

Cheyenne, Wyoming 82001

United States

Email: contact@velurella.com