Terms and Conditions Velurella

Effective Date: [Januari 2026]

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Velurella, a brand owned and operated by Trendnova Global LLC, registered in the United States, with its registered address at 2106 House Avenue, Suite 682, Cheyenne, Wyoming 82001, United States (“we,” “us,” “our”). By accessing or using our website and purchasing our products, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. Eligibility to Purchase

To place an order with Velurella, you must be at least 18 years old and possess a valid credit or debit card or other accepted payment method.

2. Product Information

We make every effort to ensure that the products displayed on our website are accurately described. However, slight variations in color, size, and texture may occur due to different display settings and material characteristics. All products are subject to availability, and we reserve the right to withdraw any products at any time without notice.

3. Order Process & Contract

After placing an order, you will receive an email acknowledgment. This acknowledgment does not constitute acceptance of your order. Acceptance of your order will occur once payment has been processed and your order has been dispatched. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product description or pricing, suspicion of fraudulent activity, or any other reason deemed appropriate at our sole discretion. If your order is canceled after payment, a full refund will be issued.

4. Pricing & Payment Terms

All prices displayed are exclusive of applicable taxes, duties, and shipping charges unless otherwise stated. Accepted payment methods may include Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and Klarna (where available). Prices and availability of products are subject to change without notice.

5. Shipping & Delivery

We offer worldwide shipping. Processing Time: 1–2 business days. Standard Shipping: Estimated delivery within 7–15 business days. Express Shipping: Estimated delivery within 4–7 business days. Delivery times are estimates only and may vary due to customs delays or other unforeseen circumstances. We are not responsible for delays beyond our control. Customers are responsible for any customs duties or import taxes that may apply in their country.

6. Returns & Exchanges

You may return eligible products within 30 days of the delivery date, provided they are unused, unworn, in original condition, and with original packaging and tags. Customized or personalized products are not eligible for returns or exchanges. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Refunds will be issued to the original method of payment once the returned item has been received and inspected. Full details are outlined in our Returns & Exchanges Policy.

7. Limitation of Liability

To the maximum extent permitted by applicable law, our total liability for any claim related to the products shall be limited to the amount paid by you for the product. We shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our products or services.

8. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, product names, designs, and branding are the property of Velurella / Trendnova Global LLC or its content suppliers and are protected by copyright and intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our content without our prior written permission.

9. Privacy Policy

Your submission of personal information through our store is governed by our Privacy Policy. We respect your privacy and are committed to protecting your personal data.

10. Force Majeure

We are not liable for any failure or delay in performing our obligations due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, governmental actions, supply chain disruptions, or internet service interruptions.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States, State of Wyoming. Any disputes arising out of or relating to these Terms shall be subject to the jurisdiction of the courts of Wyoming, United States.

12. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Changes will take effect immediately upon posting on our website. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.

13. Contact Information

Trendnova Global LLC

2106 House Avenue, Suite 682

Cheyenne, Wyoming 82001

United States

Email: contact@velurella.com